Returns & Exchanges
At Grove Collaborative, we want you to love your sustainable home essentials. If a product doesn't meet your standards, you can return it within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Log into your Grove account and visit your order history to select the items you wish to return and receive a prepaid shipping label.
Pack Your Items
Securely place the unused items in their original packaging, ensuring all glass and liquid products are padded to prevent transit damage.
Ship It Back
Attach the prepaid label to your package and drop it off at any authorized carrier location or schedule a free pickup.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing