Returns & Exchanges

At Grove Collaborative, we want you to love your sustainable home essentials. If a product doesn't meet your standards, you can return it within 30 days of receipt for a full refund or exchange.

1

Initiate Your Return

Log into your Grove account and visit your order history to select the items you wish to return and receive a prepaid shipping label.

2

Pack Your Items

Securely place the unused items in their original packaging, ensuring all glass and liquid products are padded to prevent transit damage.

3

Ship It Back

Attach the prepaid label to your package and drop it off at any authorized carrier location or schedule a free pickup.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing